Terms & Conditions

Terms & Conditions 

Last Updated: 03 October 2026

Welcome to Shakuntalam (“we”, “our”, “us”, or “Shakuntalam”). By accessing or using shakuntalam.co, you agree to comply with these Terms & Conditions.

These terms govern your use of the website, enquiries, purchases, and interactions with Shakuntalam.

1. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Provide false or misleading information.
  • Attempt to gain unauthorised access to the website.
  • Interfere with the website’s security or operation.
  • Upload viruses, malware, or harmful content.
  • Copy or misuse website content without permission.

2. Website Information

We make reasonable efforts to ensure that information published on shakuntalam.co is accurate and current.

However, product information, descriptions, availability, pricing, specifications, images, and other website content may change from time to time without prior notice.

We reserve the right to correct errors or update information whenever necessary.

3. Products & Services

Information about products and services displayed on the website is provided for general information.

Product availability may vary, and we reserve the right to:

  • Modify product details.
  • Update product availability.
  • Change pricing.
  • Discontinue products.
  • Correct inaccurate information.

Where applicable, an order or enquiry may be subject to confirmation by Shakuntalam.

4. Orders & Enquiries

If online ordering or enquiry facilities are available, you are responsible for providing accurate information, including:

  • Name
  • Contact details
  • Delivery address
  • Product requirements
  • Quantity
  • Other information required to process your request

Submitting an enquiry or order does not necessarily guarantee acceptance.

We may contact you to confirm the details before processing an order.

5. Pricing

Prices displayed on the website may be changed without prior notice.

Where applicable, prices may be subject to:

  • Taxes
  • Delivery charges
  • Handling charges
  • Other applicable fees

The final applicable price will be communicated or displayed at the relevant stage of the purchase process.

6. Payment

Where online payment facilities are available, payments may be processed through authorised third-party payment gateways.

You agree to provide accurate payment and billing information.

Payment transactions may also be subject to the terms and conditions of the applicable payment provider.

7. Delivery

Where products are delivered to customers, delivery times may vary depending on:

  • Location
  • Product availability
  • Courier or logistics services
  • Weather
  • Public holidays
  • Operational circumstances
  • Other factors outside our reasonable control

Any delivery timeline provided should be treated as an estimated timeframe unless specifically confirmed otherwise.

8. Cancellation, Returns & Refunds

Where applicable, cancellations, returns, replacements, and refunds will be handled according to the relevant policy communicated by Shakuntalam.

Customers may be required to provide order details, proof of purchase, photographs, or other information to process a return, replacement, or refund request.

Any refund, where approved, may be subject to applicable payment-provider processing times.

9. Product Images & Descriptions

We make reasonable efforts to display product images and descriptions accurately.

However, colours, appearance, packaging, dimensions, or other visual characteristics may vary slightly depending on the customer’s device, screen settings, manufacturing changes, or packaging updates.

10. Intellectual Property

Unless otherwise stated, all content available on shakuntalam.co, including:

  • Logos
  • Brand elements
  • Text
  • Product descriptions
  • Photographs
  • Graphics
  • Videos
  • Website design
  • Other materials

is owned by or used by Shakuntalam with appropriate rights.

You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission.

11. Third-Party Websites & Services

The website may contain links to third-party websites, payment services, delivery platforms, social-media platforms, or other external services.

Shakuntalam does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services may be subject to their own terms and policies.

12. User-Submitted Information

If you submit reviews, feedback, photographs, comments, enquiries, or other content through the website, you are responsible for ensuring that the content:

  • Is accurate.
  • Does not violate applicable laws.
  • Does not infringe another person’s rights.
  • Does not contain malicious material.
  • Does not contain unlawful or offensive content.

Shakuntalam may remove or decline to publish submitted content where appropriate.

13. Privacy

Personal information collected through the website may be processed in accordance with the Shakuntalam Privacy Policy.

By using the website, you acknowledge that information may be processed for legitimate business purposes such as responding to enquiries, processing orders, providing customer support, and fulfilling requested services.

14. Website Availability

We aim to keep the website accessible and functional but cannot guarantee uninterrupted or error-free availability.

The website may temporarily be unavailable due to:

  • Maintenance
  • Technical issues
  • Server problems
  • Network failures
  • Security incidents
  • Software updates
  • Circumstances beyond our reasonable control

15. Limitation of Liability

To the extent permitted by applicable law, Shakuntalam shall not be responsible for losses arising from:

  • Temporary website unavailability.
  • Technical errors.
  • Third-party service failures.
  • Delays caused by delivery or logistics providers.
  • Events beyond our reasonable control.
  • Reliance on information that has subsequently been updated or changed.

Nothing in these Terms & Conditions is intended to exclude liability that cannot legally be excluded.

16. Force Majeure

Shakuntalam shall not be responsible for delays or failure to perform obligations caused by circumstances beyond reasonable control, including:

  • Natural disasters
  • Severe weather
  • Government restrictions
  • Strikes
  • Transportation disruptions
  • Internet or infrastructure failures
  • Public emergencies
  • Other unforeseen events

17. Changes to Products, Services & Terms

Shakuntalam reserves the right to modify or discontinue products, services, website features, or content at any time.

We may also update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from the use of the website, products, or services shall be subject to the jurisdiction of the competent courts having authority over the relevant matter.

19. Contact Us

For questions regarding these Terms & Conditions, orders, products, or services, please contact Shakuntalam through the contact information available on the official website.

Website: Shakuntalam